Use Display Driver Uninstaller to uninstall your existing display drivers.
Download the latest graphics display drivers based on your graphics card (Intel HD Graphics / NVIDIA GeForce / AMD Radeon). If this game also doesn't work then you may have an issue with your graphics card display drivers.Browse to your C&C Generals installation directory.Start the game from the modified shortcut.Modify the shortcut to run the game in window mode.Soon after, the game crashes and you receive the error: "Please make sure you have DirectX 8.1 or higher installed." Solution 1: Launch the game by clicking on the newly created shortcut.Ĭopy Link "Please make sure you have DirectX 8.1 or higher installed" You start the game and see the C&C Generals logo.Right-mouse click on 'generals.exe' (or 'generals' - Application), go to 'Send to' → 'Desktop (create shortcut)'.Browse to your C&C Generals Zero Hour installation directory.Problems starting the game Nothing happens when I try to start the game You double-click the shortcut on the desktop (or launch the game via the start menu) and nothing happens, as though you didn't click on anything. "Failed to join - the game is a different version"."Please make sure you have DirectX 8.1 or higher installed".Nothing happens when I try to start the game.If you did not install the game via these methods then the bug fixes below may not work for you. Watch this video to get your game running in window mode: It is assumed you installed the game via the methods shown in How To: Install C&C Generals. Window mode means your game starts in a window.